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COVID-19 Update from the team at Phoenix

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, we wanted to reach out and update you on how we’re approaching the situation at Phoenix Travel.


First and foremost, our hearts go out to anyone who's been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. And we're truly inspired by the selfless healthcare workers in the National Health Service who are on the front lines working tirelessly to care for people in need.


Second, at Phoenix, we’re focused on the health and safety of our employees, families and communities. All of our employees have been strongly encouraged to work from home, by doing this, we will live up to our social responsibility to prevent the virus spreading further, while ensuring the business continuity that supports and enables our customers, this shift has been relatively smooth and we continue to deliver the highest levels of performance, availability, and advice.You can contact us on the usual number 0161 877 5707, by email , via our website and of course our social media channels.


Third, even as we deal with this pandemic, while all our businesses are in uncharted territory, our relentless commitment to you is stronger than ever. Phoenix was built on those core values -- trust, customer service, friendliness and flexibility -- and our values are unwavering and continue to guide everything we do.


This moment reminds us that we’re all connected like never before. We’re called upon to be our best selves, with patience, understanding and compassion. On behalf of all of us at Phoenix, we’re committed to being your partner and persevering together in all the days and years ahead.


As we go forward, we’ll be sure to keep you updated, and know that we always value your questions, ideas and feedback.

Patrick Hart

Mar 19 2020
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